Red Chief Exclusive Store, Kunjwani, jammu

You will receive an email and sms confirmation from Redchief.in once your order is successfully placed. This mail will have all the details related to your order.

Your order status is updated to you via emails and sms at every step. If you are having trouble reading the emails and sms or if you haven't received any updates, please get in touch with our Customer Care immediately. Give us a call on (Toll Free: 1800-120-0141) or drop us an email at retailcare@redchief.co.in.

How can I track my product shipment?

An email is sent to you after the order is shipped that contains the tracking number and the service provider. Type the tracking number in the tracking section on the website of the service provider. The order status would provide detailed information on your package.

Red Chief Loyalty program, allows you to earn points on purchases and spend them for instant savings.

This Loyalty program also enjoys exclusive offers, special invitations, events and sale previews, birthday bonus points, and a whole lot more!

Yes, we have the pickup service for return.

Mail us at retailcare@redchief.co.in we will process your query further for this.

Yes, we use best-in-class 256-bit SSL encryption (For example) to secure and protect your shopping experience.

We accept a variety of payment methods:-

Visa, master card and all debit/credit cards.

Net banking.

Cash on delivery.

We're sorry, but we won't be able to change your delivery address after your order has been placed. You'll need to cancel your order by calling us on 18001200141 and then place a new order with the corrected address.

Once order has been placed by you, a consignment no will be send on your registered mobile no.

For tracking the shipment:

Go to home page www.redchief.in

Click on the link “TRACK MY ORDER”

Enter consignment company name.

Enter consignment no. provided you on your mobile no.

The result will be displayed on the screen

Delivery is free on the orders of Rs. XXXX, If your order is less than Rs XXXX, You will be charged for the delivery.